Category Archives: TC Technology

Stopping FTP Service at log on – Edits to Tadpole.GoSync.FTP.Client.UI.exe.config

Posted on May 25, 2011 by Robert Serrano

If you want to stop the GO! Sync FTP Service when clients log on, you would need to edit a tag on the GO! Sync Server.  This tag is located in the Tadpole.GoSync.FTP.Client.UI.exe.config file and needs to have a value … Continue reading →

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Setting the proper permissions for client machines

Posted on March 23, 2011 by Robert Serrano

If ftp is running fine to your client machines but the data on the client machines are not being updated from what is on the server, then this could be due to: 1) The client machines may not have sufficient … Continue reading →

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Default Map Tips vs MultiLineMapTips

Posted on November 30, 2010 by Robert Serrano

Default Map tips that you see in Mapbook appear just as they would if you have map tips also enabled in your MXD document in ArcMap.  Map tips displaying this way are controlled by the checkbox below.  This field can … Continue reading →

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GO! Sync Mapbook Windows 7 64 bit compatibility?

Posted on November 3, 2010 by Robert Serrano

We do support Windows 7 64 bit provided you are running a Mapbook version later than 9.2.69/9.3.69.  Version 9.3.72.X will work.  I have included additional information I was able to find from ESRI’s website, however, you may want to verify … Continue reading →

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Uploading of synchronization status

Posted on October 20, 2010 by Robert Serrano

How to configure client machines so they are uploading synchronization status: First, disable FTP Service to all client machines that will have their synchronization status displayed.  If this involves all client machines you can disable this FTP service (Windows, Gene6 or other), on … Continue reading →

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ESRI AxToolbarControl and Windowless ActiveX controls are not supported

Posted on October 19, 2010 by Robert Serrano

To allow for complete control of the application configuration, GO! Sync Mapbook uses reflection to load all of it’s components. This seems to cause a problem in Vista with machines that have Data Execution Prevention (DEP) running. The ActiveX controls … Continue reading →

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Invalid license error and licensing new machines

Posted on October 8, 2010 by Robert Serrano

If you run into the following error, chances are you aren’t logged on as an administrator or logged in with administrative rights: The following license failed to register properly. Please contact your application administrator or TC Technology Technical Support for assistance.   … Continue reading →

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How to order and hide fields for inspections

Posted on October 4, 2010 by Robert Serrano

For those users that want to order inspections in a particular order use the <FieldNameOrder></FieldNameOrder> tags after the <Section> tag. For example: <FieldNameOrder>    <FieldName>Inspector</FieldName>    <FieldName>InspectDate</FieldName>    <FieldName>PATROL_TYPE</FieldName>    <FieldName>LINE_NAME</FieldName>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             <FieldName>CreateDate</FieldName>     <FieldName>RemovedDate</FieldName> </FieldNameOrder> To hide any particular fields that are currently being … Continue reading →

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How to change Personal Redlines to Shared

Posted on July 30, 2010 by Robert Serrano

If you have been creating Personal Redlines in Mapbook on a particular client machine and want to transfer them so they become Shared Redlines, and not have to redraw each sketch, the following will show you how this can be … Continue reading →

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Hyperlinks to a network path

Posted on July 6, 2010 by Robert Serrano

If you want to utilize the power of Mapbook and hyperlink features to their associated pdfs, jpgs, dwg’s, or other picture format from a network path or shared drive, here’s how this can be done: Locate your Hyperlink.xml document on your GO! Sync Server.  This … Continue reading →

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