Author Archives: Robert Serrano

GPS errors occurring in Mapbook

Posted on April 27, 2012 by Robert Serrano

If you are seeing errors when trying to use GPS in Mapbook, one customer has informed us that for Panasonic Toughbook CF-19 with Gobe GPS built in, Panasonic has released a patch that if installed on your machine fixes the … Continue reading →

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How do I set up inspections in Mapbook so that my field crew can distinguish between inspections completed that day versus those completed earlier?

Posted on April 2, 2012 by Robert Serrano

For completed inspections, you can create a duplicate of the inspection’s layer itself by doing a copy and paste of the layer within your completed inspections group (if one exists) in your MXD, and then symbolize accordingly. Both definition queries … Continue reading →

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How to change symbology or add a new layer to your GO! Sync project

Posted on February 15, 2012 by Robert Serrano

Changing symbology to a pre-existing layer: For your GO! Sync project if you are changing the symbology to a pre-existing layer, you will need to make the symbology change in ArcMap and then save your changes. The MXD’s being used … Continue reading →

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License error after installing GO! Sync Client.msi on Windows 7 OS

Posted on January 16, 2012 by Robert Serrano

If you receive the error below after installing GO! Sync Client.msi on Windows 7 OS then most likely UAC was turned on at the time of installation and needs to be turned off. To get around this error: Turn UAC … Continue reading →

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What options do I have for synchronizing data using GO! Sync?

Posted on December 15, 2011 by Robert Serrano

There are several options available to control when and how data are synchronized using GO! Sync.  At a high level, the options include: 1.       Managing when data are available for sync 2.       Managing what type of data are available for … Continue reading →

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Enabling Toggle Layers in Mapbook

Posted on November 9, 2011 by Robert Serrano

If you want to easily turn on or off 1 layer or an entire group of layers you can enable the Toggle View command. Configuring Toggle Layer Functionality:   ToggleLayers.xml: location: <ServerDataRoot>\MobileDownloads\Default\MobileConfiguration\ToggleLayers.xml 1) Open the ToggleLayers.xml in the MobileConfiguration Folder.  … Continue reading →

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Error when installing GO! Sync Client.msi on Windows 7 OS

Posted on October 12, 2011 by Robert Serrano

If after installing GO! Sync Client.msi and you run into the error below after clicking the GO! Sync Mapbook desktop shortcut, this problem is due to Microsoft’s Windows 7 UAC control being set to on. To get around this error: … Continue reading →

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How do I configure my Saved Views tool?

Posted on July 25, 2011 by Robert Serrano

The Open Saved View tool opens a map document in the mobile application.  This tool can be found in the toolbar in Mapbook: Saved Views are selected in the Open Saved View dialog. How to use Saved Views buttons: 1) … Continue reading →

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How do I change the color of my GPS arrow?

Posted on July 25, 2011 by Robert Serrano

If your field crew is requesting to change the color of your GPS arrow, this can be done by: Locating your GoSyncMobileConfiguration.xml file – this is found in your $serverdata\MobileDownloads\Default\MobileConfiguration folder Inserting the following tags in your <GPS> section: <GpsColor> … Continue reading →

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